FAQ

1. Do your products contain alcohol?

No, despite our name, The Beer Beauty is not an alcoholic beauty brand. The name is inspired by the phrase “beer and skittles,” which represents enjoyment and celebration. We do not use alcohol as a primary or intoxicating ingredient. All our formulations are made with skin-safe, cosmetic-grade ingredients focused on enhancing your natural beauty.

2. Why choose The Beer Beauty?

We focus on what works best for your skin. Our products are:

  • Expert-formulated
  • Backed by science

Suitable for various skin types
 We believe in Transparency and Trust, delivering high-quality skincare with real results. Each product is carefully researched and developed using clinically proven ingredients, often with a single active ingredient approach for targeted effectiveness.

3. Why doesn’t The Beer Beauty offer discounts?

We prioritize quality over promotions. Instead of running frequent discounts, we offer:

  • Honest pricing
  • Premium ingredients

Gift surprises on birthdays and festive occasions
 Our focus is long-term skin health, not short-term marketing.

4. Why do you use a single active ingredient approach?

We believe in simplicity with purpose. By using just one main active per product, we:

  • Deliver targeted results
  • Avoid overwhelming your skin

Minimize irritation risks
 Supportive ingredients are only added to enhance the active’s effectiveness without compromising the skin barrier.

5. What should I do after receiving my order?

Immediately check your package for:

  • Correct product(s)

     

  • Damage, leakage, or expired items

     

Missing or incorrect items
 If there’s any issue, contact us right away at info@thebeerbeauty.com. All products are quality-checked before shipping, but we're here to help if something goes wrong in transit.

6. How do I cancel my order?

To cancel, email us at info@thebeerbeauty.com or fill out the cancellation form on our website. Include:

  • Your name
  • Contact info
  • Order number

     

Reason for cancellation
 We’ll handle it based on our Return, Refund, and Cancellation Policy.

7. Are your products dermatologically tested?

 Yes, many of our products undergo dermatological testing for safety and effectiveness. Check individual product labels or descriptions for more details.

8. How long does delivery take?

Delivery typically takes 3–5 business days after order confirmation. You’ll receive a confirmation via email or SMS.
 Note: Timelines may vary due to location, weather, or courier delays.

9. How do I return my order?

Email info@thebeerbeauty.com or use the return form on our website. Include:

  • Your name and contact info
  • Order number

Reason for return
 We’ll process it as per our Return & Refund Policy.

10. Are your products suitable for all skin types?

Yes! Our products are designed for dry, oily, combination, and sensitive skin. However, we strongly recommend a patch test before full use, especially for sensitive or allergy-prone skin.

11. Are your products cruelty-free and toxin-free?

Absolutely. All our products are:

  • 100% cruelty-free (never tested on animals)

Free from toxins like silicones, parabens, sulphates, artificial dyes, and synthetic fragrances

13. Do your products work the same in all environmental conditions?

Yes, our products perform well across various environments. However, your skin’s feel may change with the climate (e.g., humidity). The efficacy remains consistent.

14. Why are your Vitamin C and Retinol serums water-based?

Water-based serums offer:

  • Better skin absorption

Deeper delivery of active ingredients
 They’re ideal for maximum performance. While oil-based serums have their own benefits (like longer shelf life), water-based options allow the actives to work more effectively.